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Accelerating the journey towards a more sustainable world.


Snapper Services first introduced Snapper to the world as an Automatic Fare Collection platform, based out of Wellington New Zealand in 2008. It has grown to now providing ticketing to public transit authorities internationally.

1.25 Million

Snapper cards issued

2.5+ Million

Apps downloaded

300+ Million

Transactions processed


Snapper Services was founded by Infratil in 2006 and then acquired by ICM Mobility Group in 2019. This opened up a new world of opportunity for the Snapper Services team.

Snapper ticketing uncovered an unmet need

In working with transit authorities locally and internationally, the Snapper team began to realise: 

  • Public transit organisations are overwhelmed by data they have but can’t make sense of. 
  • Equally – the data they could analyse didn’t reconcile with the real-world experience they were seeing – how could they trust it and make decisions with confidence? 
  • In parallel reporting and compliance requirements were continuously changing as was the need to make data-based business and planning decisions. 

Meeting this need was taking an enormous amount of time, resources and investment. Often it was put in the “too hard” basket. 

There had to be a better way.  

Enter Mosaiq Transit Intelligence Suite

Snapper Services expanded its team and development focus to create an easy-to-use platform for transit authorities and operators to understand and improve the performance of their networks – Mosaiq.

Starting with internal customers in 2019, Mosaiq has rapidly expanded through sister company Vix Technology. In 2024 the partner platform expanded further with HaydenAI, Transit, AWS and Optibus coming on board – creating a truly global footprint to really make a difference to the way the world of transport works.

Today Mosaiq provides transit intelligence to world leading providers:




Vehicles tracked

3.5+ Million

Monthly trips measured

Our team

Meet the executive team behind Snapper Services.

Miki Szikszai
Chief Executive Officer
Mike Perry
Chief Financial Officer
Nick Parfene
Chief Technology Officer
Jon Salmon
Director Business Development
Nick Churchouse
People & Culture Lead
Kerry Waddell
Public Transport Manager

Seeking Mosaiq partners

Snapper Services is looking to further grow its global partner footprint to deliver on its mission.  In delivering easy-to-use solutions to enable continuous improvement in public transit – through Mosaiq – it is looking to:

  • Improve public transport performance and usage across cities.  
  • Use optimisation to reduce vehicle emissions.
  • Enable our partners to improve utilisation of driver and vehicle resources to best meet passenger expectations.
  • Enable our partners to provide accurate planning using current and historical data - to ensure the best decisions are being made.
  • Create an excellent passenger experience.

If you are interested in knowing more about how Mosaiq could work for your organisation simply complete the contact form.

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